Current features and access
Answers for your photo collection.
From scattered files to a library you can enjoy, understand and protect.
QUESTIONS / ANSWERED PLAINLY
Features
01What can I bring into PAR?+
Import folders, ZIP archives and multiple source packages. Browse photos, supported RAW files and videos together, with source history, filters and issue review.
02Which files and metadata are supported?+
Preserve JPEG, PNG, TIFF, HEIC/HEIF, DNG and supported camera RAW formats alongside video and related resources. Bundled photo decoders provide previews for supported variants, including modern image formats. Recognition alone does not guarantee that every camera variant decodes.
03Are similar photos the same as duplicates?+
Compare identical content separately from visually similar photos and videos. Review related files and decide what to keep; suggestions never prove that originals are interchangeable.
QUESTIONS / ANSWERED PLAINLY
Verification, backup and recovery
01Are my photos uploaded for analysis?+
Archive analysis, visual search and face suggestions run locally on Windows. Pairing transfers only permitted media between your devices. Photos are not sent to Capsa Nigra or Lemon Squeezy for analysis.
02How do I know a copy is safe?+
Check copied files with size and SHA-256 hashes. Keep a Library backup on a separate physical disk, queue additions while it is offline, review history and rehearse a restore.
QUESTIONS / ANSWERED PLAINLY
Your phone and Windows, connected
01How does PAR Companion work?+
Pair PAR Companion on iPhone or Android with Windows to browse permitted media, exchange photos and videos, and retain album context. Companion is free to install; access follows the paired PC licence.
02Can I free phone space and restore originals?+
Keep a verified full-resolution master on Windows and smaller viewing copies on eligible phones. Restore originals through the shared transfer workflow. Removing or replacing phone media requires confirmation.
03Can I replace a registered phone?+
Each phone slot belongs to one registered phone. The first replacement is immediate; after replacement, that slot has a two-calendar-month cooldown. Disconnecting a phone does not reset the slot.
QUESTIONS / ANSWERED PLAINLY
Packages
01What is included in Premium and Family?+
Premium and Family include the full feature set and unlimited supported-media processing while access is valid. Choose monthly, six-month or annual access.
02How does the trial work?+
The free trial lasts two calendar months on one Windows PC, with two registered phones, unlimited PAR profiles, all features and unlimited processing. No credit card, payment or subscription is required. The trial does not start a paid subscription.
03How do Extra Mobile add-ons work?+
One extra phone on the Windows PC where its separate add-on key is activated. An active Premium or Family base licence is required. Add-ons have their own access period.
04How do I activate my licence?+
Activate your purchase in PAR for Windows using the licence key from your Lemon Squeezy receipt. Activate Extra Mobile keys separately without replacing the base licence.
05Can I use PAR offline?+
Paid validation is cached for seven days. Network-only offline grace lasts through day 30 after the last successful validation, subject to licence expiry. Connect again to refresh access.
06How do I manage or cancel access?+
Access subscriptions renew monthly, every six months or annually, according to the option selected. Manage renewal and cancellation through Lemon Squeezy My Orders; uninstalling PAR does not cancel a subscription.
07What happens when access ends?+
When trial or paid access ends, activate or renew a valid licence to continue using the workspace. Your photographs, archives and saved outputs are preserved.
QUESTIONS / ANSWERED PLAINLY
How do I get help?
01How do I get help?+
Email capsanigra@gmail.com with the app version, platform and issue. For purchase help, include the order number. Never email complete licence keys, passwords or private photo archives.